Refund & Cancellation Policy

Last updated: 2 October 2026

Our products are digital goods that are delivered instantly after payment. Because the files cannot be returned once accessed, please read this policy before purchasing.

1. Cancellations

Since access is delivered immediately after successful payment, orders cannot be cancelled once the payment is complete.

2. Refunds

Refunds are generally not offered once the product has been delivered. We will issue a full refund if:

• You were charged more than once for the same order (duplicate payment), or
• Your payment was successful but you did not receive access to the product and we are unable to resolve it within 48 hours of you contacting us.

3. How to Request a Refund

Email cookora@gmail.com or WhatsApp +91 9286511856 within 7 days of purchase with your Razorpay Payment ID and the issue faced.

4. Refund Timeline

Approved refunds are processed within 5–7 business days to the original payment method. The time for the amount to reflect in your account depends on your bank.

5. Contact

Cookora Theme, Sector 26, Noida, Uttar Pradesh 201301, India
Email: cookora@gmail.com · Phone/WhatsApp: +91 9286511856